Privacy Policy

Last Modified: March 1, 2026

This website operates as a lead-generation platform that collects information from users seeking home improvement or related services and shares that information with multiple contractors, service providers, or marketing partners who may contact the user regarding relevant products, services, or quotes (hereinafter referred to as the “Service(s)“).

This Privacy Policy (hereinafter referred to as the “Privacy Policy“) applies to the handling of Personal Information by Trusted Home Quotes and/or its affiliated entities (hereinafter referred to as the “Companies,” “we,” or “us“), which is operated and owned by Yep Ads B.V. This Privacy Policy aims to describe the information we collect, how we may use it, to whom we may disclose it, and your choices about such uses and disclosures. Please do not continue using this Site if you do not agree with the content of this Privacy Policy.

Personal Information refers to any information that identifies, describes, relates to or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly to an individual (hereinafter referred to as the “Individual” or “User” or “You“). It does not include aggregated, anonymized, or de-identified information (subject to applicable laws, including rules, regulations, such as, but not limited to CCPA and other data protection laws) that is maintained in a form that is not capable of being associated with or reasonably linked to an individual.

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1 Information We Collect

While using our Site, we may collect certain personally identifiable information about users when they register to use our Services, contact our support team, and visit or interact with our Site (for example via forms and signups). Such personally identifiable information can be used to contact or identify the users. We may collect various types of information from and about users of our Services, including:

1. Personal Information: We may collect personally identifiable information, including your name, email address, postal address, phone number, when you provide it to us voluntarily or when you interact with our Services (hereinafter referred to as the “Personal Information“).
2. Usage Data: We may collect information about how you use our Services, including your access times, browser types, and language preferences.
3. Device Information: We may collect information about the device you are using to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
4. Location Information: With your consent, we may collect information about your precise location if your device settings allow us to do so.
5. Log Data: In addition to the information mentioned above, we collect log data when you interact with our Services. This log data includes your computer’s IP address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

2 Why We Collect User Information

We may use the information we collect from you for various purposes, including:

• to provide, maintain, and improve our Services;
• to customize our Site according to your online behavior and personal preferences;
• to connect you with advertising partners who can provide you with more information about the products and services that you are interested in;
• to respond to your comments, questions, and requests;
• to send you technical notices, updates, security alerts, and support and administrative messages;
• to contact you for surveys and other types of market research;
• to communicate with you about products, services, promotions, events, and other news and information we think will be of interest to you;
• to better understand user needs for our products and services;
• to administer the Site, monitor and analyze usage patterns, trends, track your movements on the site, gather demographic information, and activities in connection with our Services;
• to support advertising and retargeting activities, including sharing such information with multiple trusted advertising and marketing partners to deliver relevant ads and measure campaign effectiveness.

3 Cookies

We use cookies and similar tracking technologies to operate and improve our Site, personalize content, analyze traffic, and support our marketing efforts.

Cookies are small text files stored on your device that help us recognize user browsers, remember user preferences, understand how users interact with our site, and enhance users’ overall experience. The cookies that we use do not contain name or address data; just data concerning the use are stored (pages visited, technical details and IP address).

Some cookies are essential for the Site to function properly, while others help us with analytics and advertising. You can control or disable cookies through your browser settings at any time; however, please note that certain features of the site may not function properly if cookies are disabled.

4 Security

We implement reasonable and appropriate administrative, technical, and physical security measures designed to protect information we collect against unauthorized access and disclosures. These measures may include, for example, the use of secure network environments and access controls that limit information to authorized personnel who need the information to perform their job functions.

While we take reasonable steps to protect user information, no method of transmission over the Internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security. We encourage users to take steps to protect their own information, such as safeguarding login credentials and using secure networks when submitting information online. In the event of a data security incident involving Personal Information, we will comply with applicable notification requirements under relevant U.S. state and federal laws.

5 Retention of Data

We retain Personal Information that is subject to statutory retention requirements for the period prescribed by applicable law and no longer than what is reasonably necessary or relevant for the purposes as described in this Privacy Policy. In practice, the applicable retention period may vary depending on factors including, but not limited to, our ongoing business, the type of information involved, and/or legal obligations, relating to safety, tax, health, and disputes or investigation. We encourage users to review the applicable privacy policies carefully for further information regarding retention practices.

6 Data Sharing with Third Parties

We may disclose Personal Information to business, advertising partners, service providers and third-party Sites for the purposes described herein. We may engage third-party providers and affiliates to support the provision of our Services to users, for example technology or platform providers. Where these providers need to access Personal Information in order to carry out Services on our behalf, we implement appropriate contractual arrangements, and technical and organizational safeguards to protect your Personal Information. Such providers are authorized to use and process Personal Information only for the agreed purposes and in accordance with our documented instructions.

We do not disclose Personal Information to third parties without User’s consent, unless such disclosure is required or permitted by applicable law or necessary in order to provide the Services. For example, competent law enforcement or regulatory authorities may request access to Personal Information in connection with investigations, including fraud-related inquiries. In such circumstances, we may be legally obligated to provide the requested Personal Information.

Any Personal Information exchanged will be processed only to the extent necessary for the agreed purposes and in order to fulfil the respective obligations defined in that agreement. Each party warrants that its processing of Personal Information will be supported by a lawful basis and that appropriate security measures will be implemented.

7 International Transfers and Visiting Our Site from Outside the United States

This Privacy Policy aims to collect information from United States residents. If you are visiting our Site from outside the United States, please know that your information may be processed, stored or transferred in the United States. Note that your information may be shared and transferred internationally. In such cases, we will treat and protect your Personal Information in accordance with applicable laws.

8 Children

We do not knowingly collect, process, disclose, or sell Personal Information relating to individuals under the age of 18, and this Site is not intended for use by anyone under 18. If you believe that an individual under 18 has submitted Personal Information to us, please contact us using the contact information below. Should we learn that we have received Personal Information from a person under 18, we will take steps to delete such information as promptly as reasonably possible.

9 External Links

Our Site may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of these external sites before providing them with any Personal Information.

10 User Rights Regarding Their Personal Information

Additional notice for relevant and applicable states only, such as California, Virginia, Nevada and Virginia residents. Depending on your U.S. state of residence, under applicable law, you may have certain rights in relation to your Personal Information, including:

Right to Access. You have the right to request that we disclose the Personal Information we have collected about you, including what Personal Information we process, how and for what purpose we process it. You may also request a copy of the specific pieces of Personal Information we hold about you and a list of third parties to whom we sold or shared your Personal Information.

Right to Delete. You have the right to request that we delete Personal Information we have collected from you, subject to certain exceptions permitted by law. Once we receive and verify your request, we will delete your Personal Information from our records and direct our service providers to do the same, unless an exception applies.

Right to Correct. You have the right to request that we correct inaccurate Personal Information that we maintain about you. Upon verification of your request, we will use commercially reasonable efforts to correct the Personal Information as required by applicable law.

Right to Opt-Out of Sale or Sharing. You have the right to opt out of the sale or sharing of your Personal Information for purposes such as cross-context behavioral advertising. If you exercise this right, we will stop selling or sharing your Personal Information unless you subsequently provide authorization for us to do so again. For further information, please check our Do Not Call and Sell Policy.

Right to Limit Use of Sensitive Personal Information. If we collect Sensitive Personal Information as defined under applicable law, you have the right to request that we limit our use and disclosure of such information to purposes permitted by law, such as providing requested services or complying with legal obligations.

Right to Non-Discrimination. We will not discriminate against you for exercising any privacy rights.

Right to Data Portability. You have the right to request a copy of your Personal Information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another entity without hindrance.

11 How to Exercise User Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding the Personal Information we collect and maintain about you, as stipulated above.

You may submit a request to exercise your rights by contacting us through one of the following methods: (1) by email using the contact email provided in this Privacy Policy, (2) by sending a written request to the mailing address listed in this Privacy Policy, or (3) by submitting a request through the chatbox available on our website. To help protect your privacy and maintain security, we may need to verify your identity before processing your request and may request additional information as necessary to confirm your identity or authority to make the request. We will not be able to respond to your request if we cannot verify your identity or authority to make the request and validate that the Personal Information relates to you. We have a right to reject your request if we reasonably determine that you do not have a right to make such request under the applicable laws.

You may also designate an authorized agent to submit a request on your behalf where permitted by applicable law. If an authorized agent submits a request, we may require proof of the agent’s written authorization and may also require you to verify your identity directly with us. We will respond to your requests within the timeframes required by applicable law.

12 Choices and Access

If you do not wish to receive any more marketing emails from us, please click here or click the unsubscribe button in the email communication. Despite your request to unsubscribe, we may continue sending you administrative (non-marketing) related communication. In order to unsubscribe to our partner or third-party email communication, please contact such parties directly and follow their instructions.

If you do not wish to receive phone calls or text messages from us, please click here to be placed on our Do Not Call List or respond to any text message with STOP.

Please note that we are not able to remove your Personal Information from partner or third parties’ databases. To do so, you will have to contact them directly and use their opt-out and subscription mechanisms.

13 Changes

We reserve the right to update or change our Privacy Policy at any time. We recommend you check this Privacy Policy regularly, so you are aware of the changes. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

14 Contact Us

Yep Ads B.V. owns and operates this Site and its products and services. If you have any questions about this Privacy Policy, please contact us via email [email protected] or our address at: